| 1. |
When
Can I Expect My Magazines to Arrive? |
|
Usually
it takes 8 to 10 weeks to receive your first issue. The actual
lead time to your first issue is determined by each publisher.
Why
does it take so long for your subscription to star? Once we receive
your order, it takes one-to-two weeks for the publisher to process
your order. Your magazine subscription then enters the publisher's
fulfillment system and is processed for mailing with the next
earliest issue. As a result 8-10 weeks may elapse before you receive
your issue: If you place your order in January, the February issue
has been already sent out by second class mail or has been prepared
for mailing. So your subscription is then added to the next mailing
cycle, the March issue which is sent out by the publisher in late
February or early March and received by you approximately one
week later.
Based
on our experience of working with multiple publishers, you should
expect to receive your weekly and monthly publications 8-10 weeks,
and possibly longer for quarterly and semi-annual publications.
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| 2. |
I
want to place a large order for my business/employees/customers.
How can you help? |
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We
are well equipped to handle large orders. Whether you are ordering
many different magazines for your business or company or many
subscriptions to a few titles we can help. If all publications
are being shipped to one address, you can conveniently place the
order on our web site.
If
you have a list of people to whom you want magazine subscriptions
to go, you can email or fax to us this address list and instructions
(who gets what subscriptions). We will take care of the rest.
Send your orders including file attachments to help@MyMags.com.
Please make sure to include your phone number and/or email so
that we can confirm and verify your order and details as needed.
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| 3. |
I
want to change mailing address. |
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You
can change your shipping address by login in to your accout. Once
you loged in into your accout click on the link "Shipping
Address". Once you on the Shipping Address page select the
address that you want to change. Once you update the shipping
address all the magazines that are currently being shipped to
that address will be shipped to the new address that you provided.
Login to My Account to Update Shipping Address
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| 4. |
Can I renew my subscriptions? |
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Yes.
Please when placing a renewal order, enter your name and mailing
information exactly as they appear on your mailing label. Your
information will be matched and your order will be renewed automatically
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| 5. |
Gift
Orders: FAQ |
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If
you are placing a gift order, please mention so and you may include
an optional brief message to the receipient in the "Comments"
box during the check-out. If you forgot to mention this you may
email us at help@MyMags.com
and we will take care of the rest.
Usually
the first issue will be delivered within 4-10 weeks, depending
on the publication. We do not determine how fast it will be delivered.
Publishers have their own "lag" times and it varies
from publisher to publisher. If you are placing a gift order,
we usually send a gift card to the gift recipient informing them
that they received a magazine subscription as gift. This card
includes such information as when to expect the first issue, tbe
name of the magazine, who gave the gift (including name and address)
and our customer service contact information.
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| 6. |
Do
you ship to institutions, places of incarceration? |
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Yes,
we do ship orders to offices, medical institutions, prisons and
jails in the United States. Note, that all mail is checked by the
prison/jail personnel and they may refuse certain items. We are
not responsible for any detained issues of magazines.
To
order, simply enter all the required shipping information in our
order form, including the identification numbers that are required
for delivery.
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| 7. |
Do
you ship outside the US? |
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No,
currently we do not take orders that ship outside the US.
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| 8. |
Do
you ship to Canada? |
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No,
currently we do not take orders that ship outside the US.
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| 9. |
What
Payment Options to you accept. |
|
Currely
we accept the following payment options.
Paying By Credit Card:
We accept American Express, Discover, Visa, MasterCard.
You can safely enter your entire credit card number via our secure
server, which encrypts all submitted information.
Paying By Check or Money Order :
If you're
paying with a Check or Money Order. Once you complete a checkout
process and you select Pay by Check option you will be given and
invoice with unique order number.
Please send us a check and the ordernumber that you will see on
you confirmation page.
Please
mail your check or money order to:
Business Magazine Subscriptions
19 Coribn Pl
Brooklyn NY 11235
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| 10. |
How
can I change delivery address for my magazine subscriptions? |
|
Currently,
you can change delivery (shipping) address for your subscriptions
only if you purchased your subscriptions through our company.
Please
follow these easy steps to modify your shipping address. Please
note that it may take 6-8 weeks for change to take effect.
1.
Log-in to your MyMags.com account online using your email and
password. If you have forgotten your password, request a password
reminder.
After
you access your account, go to "Modify Shipping Address"
and enter the new address.
If
you still have questions, please contact
our customer service department.
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